A national and international freight forwarding company. With its own warehouses in Buenos Aires and Montevideo, and more than 38 trucks, it crosses the border 10 times a day with its clients’ goods
Challenge
The growth of the company and the need to digitize its processes motivated a first contact with Dixtra. We quickly identified that we had to take a step back, analyze Carlos Patrón’s processes and evaluate if they were ready for the implementation of the last mile and the digital management of warehousing. Thus was born the Dixtra-Carlos Patrón consultancy
Solution
The consultancy lasted 2 and a half months, with more than 160 hours dedicated to analyze, understand and draw the best roadmap for the digital transformation of Carlos Patrón. We reviewed its current processes and the software used by the company to carry out its international transport operations, from the first contact with its customers to the delivery of the goods at destination.
The consulting was conducted under a methodology that allowed us to:
- Understand Carlos Patrón’s business and objectives in depth
- Evaluate the current tools with which the company works
- Understand the flow and integration of these tools and analyze their compatibility with the expected result
- Propose an action plan on what to improve and how to do it
Solution
The consultancy lasted 2 and a half months, with more than 160 hours dedicated to analyze, understand and draw the best roadmap for the digital transformation of Carlos Patrón. We reviewed its current processes and the software used by the company to carry out its international transport operations, from the first contact with its customers to the delivery of the goods at destination.
The consulting was conducted under a methodology that allowed us to:
- Understand Carlos Patrón’s business and objectives in depth
- Evaluate the current tools with which the company works
- Understand the flow and integration of these tools and analyze their compatibility with the expected result
- Propose an action plan on what to improve and how to do it
Result
The result was a concrete action plan, broken down into 7 improvement and digital transformation proposals focused on digitizing and optimizing Carlos Patrón’s operations. They range from a new quotation system to optimizing the profitability of trips, transport traceability, routing, stock control and visualization of operations
Review
Regarding the process carried out so far, my comments are only compliments of the procedure of all those involved by Dixtra. The professionalism demonstrated is in line with the expectations I had created for myself.
